Chapter Titles

  • A Union Steward’s Rules of the Road

  • Grievance Basics: Your First Moves

  • Presenting the Grievance

  • Handling Common Grievances and Disciplines

  • Health and Safety Issues

  • The Workplace and the Law

  • The Changing Workplace

  • Information and Communication: The Keys to Success

  • Headaches and Heartaches

  • Sanity-Saving Tips

  • Building Unity and Strength

  • A Steward’s Dictionary